CQC Quality Statements
Theme 3 – How the local authority ensures safety in the system: Safe systems, pathways and transitions
We statement
We work with people and our partners to establish and maintain safe systems of care, in which safety is managed, monitored and assured. We ensure continuity of care, including when people move between services.
What people expect
When I move between services, settings or areas, there is a plan for what happens next and who will do what, and all the practical arrangements are in place.
I feel safe and supported to understand and manage any risks.
CENTRAL BEDFORDSHIRE SPECIFIC INFORMATION
CONTENTS
1. Making a Safeguarding Referral to the Local Authority
When a person (either a professional or a member of the public) has concerns that an adult is experiencing or at risk of abuse or neglect but there is no immediate risk of harm, they should make a referral to the local authority referral point the next working day.
However, if the concerns are such that immediate action is required or there is an urgent risk, the local authority’s Emergency Duty Team (EDT) should be contacted. Where there are concerns that a crime has been committed, the police should also be contacted.
Whenever a professional makes a referral, they should record all details on the adult’s case file / record.
2. Taking Immediate Action to Protect an Adult
If a safeguarding alert or referral is received by the EDT, which indicates an adult is experiencing or at risk of abuse or neglect, and there is an immediate or urgent risk, the EDT Officer who receives the alert or referral must take all steps necessary to protect the adult. This includes arranging emergency medical treatment, contacting the police and taking any other action to ensure the adult is safe. A Strategy Discussion with be coordinated to document the multi-agency agreements and actions.
See also Central Bedfordshire Safeguarding Adults Board Procedures.
3. Case Recording and Handover
Whether or not any immediate action is necessary, the EDT Officer should record the facts concerning the alleged abuse or neglect on the adult’s electronic social care record. The worker should pass all necessary information to the relevant team in adult social care before the end of their shift.
See also Case Recording
4. Further Reading
4.1 Relevant chapters
Central Bedfordshire Council AMHP and EDT Protocol
